Help Desk - Undergraduate Student

How do I process Lost of identity Card

Obtain Police report and affidavit Pay the sum of one hundred Naira into miscellious Income through remmita.net Application letter of Lost of identity card through Dean of student affairs to the Dire...

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I cannot remember my portal password

Go to portal.unaab.edu.ng and click on Reset Password Type in your Matriculation Number and working e-mail address, Then click Reset, A new password will be sent to the e-mail address.

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I am unable to verify my O’level Result

Ensure the details on the system correspond with what you have on your WAEC/NECO certificate. If there is a disparity, DO NOT verify but write a letter to the DIRECTOR ICTREC through your HOD for a ch...

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What do I do next after an approved Leave of Absence?

Ensure you have paid school fees for the current semester(s) even if your leave covers it.If the leave spans longer than the current session, make school fees payment within each new session to retain...

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My result shows a WDR P STATUS. What do I do next?

Go to portal.unaab.edu.ng Click on 'Change of Course' Link on the homepage Log-in with your Matric No. & Paassword Apply by generating an Invoice. Regularly check your portal Profile to ascertain...

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What is the right way to make Payments?

Generate an invoice on the portal for any payment (school fees, rectification, change of course, Acceptance (Bio-Data), Matriculation Oath, Course Registration, Online Correction, School Receipt, Res...

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My payment is not confirmed

Call Remita on this numbers (234) 8035555051-2, 0700-4736482, 012805180-8, 0700-7877678 or email: support@remita.net to be sure the payment has gone through at their end.

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I am unable to proceed even after payment

Ensure the invoice you paid with has the RRR reference number for the session

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What next, after school fees payment?

Log in to portal.unaab.edu.ng and click on Receipt. Type in your reference number and CONFIRM to get your receipt. Print Receipt

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How do I register my courses for the new session

Be sure the last semester result for your department has been approved. If NO, contact your HOD. Click on School Fees , Enter in your matric number and password. Click Proceed and Print the invoice o...

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I have passed the course(s) before in my former department but it is still showing on my registration page?

When you change departments, only 100 level records will be relevant in your new department, If you have passed the course(s) in your old department see your departmental Course Adviser.

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Can’t Submit my Course Form.

Ensure you have not exceeded your credit limit. The total number of units you can register for is usually at the top of the course registration form.

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I cannot register online due to lost registration password.

Visit portal.unaab.edu.ng and click on online correction forms to generate payment invoice; Type in your Matriculation Number and choose “edit contact detail” option. Where the problem persist visit t...

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How do I alter some personal details on my Online Acceptance form?

The University needs to make sure that core details are valid and will not alter them without some form of proof that they are incorrect in our systems. However, you can apply to the office of Directo...

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Is it possible to retrieve my lost School Fee receipt?

Yes. You will need to apply in writing to the office of the Director (ICTREC) through your HOD requesting for new receipt and see the helpdesk team at ICTREC for more details.

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What are the financial requirements to retrieve my lost registration password?

See the Help desk team in ICTREC for more details. Note that, all payments are made via the recognized payment platform (Remita) using card or pay at designated Banks

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